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Change & Release Management

Service Transition advice, guides, thoughts
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Uncategorized by Rob SpencerJun 19, 20112:04 pmJune 19, 2011

Goals, objectives

Goals To make your IT services run better To reduce the negative impact from change To keep the right people informed of what’s happening Objectives Identify, control and then actively manage change (change management) Bundle […]

release management by Rob SpencerJun 19, 20111:49 pm

Introduction

This blog will show you how to implement change, release and configuration management. It’s broadly ITIL V3 aligned. It includes some concepts and tools that work for me, and may do for you with some […]

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