I love Trello. For those unfamiliar, Trello is a SaaS kanban board / taskboard. It’s free (mostly) and is virtually idiot-proof to set up and start using. You don’t have to adopt the kanban methodology […]

I love Trello. For those unfamiliar, Trello is a SaaS kanban board / taskboard. It’s free (mostly) and is virtually idiot-proof to set up and start using. You don’t have to adopt the kanban methodology […]
Most change requests get raised, authorised and implemented.
When I’ve had occasion to post-mortem a failed change for a new client, I’d usually expect to hear one of the following phrases:
…all of which are avoidable.